Privacy Disclaimer

APP Privacy Policy

Updated: July 20, 2021

Effective Date: July 20, 2021

"ECO-Link", "ECO-Link Pro", "PowerLink" and related services refer to the APP name "ECO-Link" legally owned and operated by Yaowei Optoelectronics Co., Ltd. (hereinafter referred to as "we", "us" or "our")."ECO-Link Pro", "PowerLink" client applications, neotroni.com websites, SaaS application platforms, etc. As the operator of ECO-Link, we are well aware of the importance of personal information to you, your trust is very important to us, and we will protect your personal information and privacy security in accordance with laws and regulations and with reference to industry best practices. We have formulated this "Privacy Policy" and would like to remind you that we hope that you will carefully read and understand this Privacy Policy before using ECO-Link and related services, so that you can make appropriate choices.

This Privacy Policy will help you understand:

We will collect and use your information in accordance with the Privacy Policy, but we will not collect personal information in a mandatory manner solely because you agree to this Privacy Policy.
When you use or enable relevant functions or services, we will collect and use relevant information as necessary to realize the functions and services. Unless it is necessary information for the realization of basic business functions or as required by laws and regulations, you can refuse to provide other functions or services without affecting it. We will explain what information is required in each of our privacy policies.
Camera, album, storage, location, and notification permissions are not enabled by default, and can only be used to achieve specific functions or services with your express authorization, or you can withdraw your authorization. In particular, even if we have obtained these sensitive permissions with your authorization, we will not collect your information when the relevant functions or services are not needed. For details about how to apply for and use permissions, please refer to ECO-Link Application Permission Application and Usage
Self-starting scenario (Android only): We use the widget component to implement the following functional scenarios: no business functions will be executed when the device is not logged in, and the corresponding business functions will be executed when the device fails in the login state. The use of widgets to send a certain frequency through the system to send broadcasts to wake up the application process is necessary to realize functions and services.
Additional services based on location information: When you enable the location function of your mobile device and use the location-based services through the system authorization, we will use your location information to obtain time information from the Internet and synchronize it to the gateway device so that you can use the timed scene function, otherwise your "timed scene" function will not be realized.
This Privacy Policy applies to your use of the ECO-Link app, the Neotroni web page (www.neotorni.com) to access and use our products and services. If you use one or more of the services provided to you by us or our affiliates and have their own separate privacy policies, the corresponding privacy policies shall apply to the corresponding services or products; If there is no independent privacy policy, this policy will also apply to that part of the product or service.

The following will help you learn more about how we collect, use, store, transfer, share, transfer (if applicable) and protect personal information; Help you understand the ways to access, copy, delete, correct, and withdraw your authorization to your personal information. This Policy is closely related to your use of our services, and we recommend that you carefully read and understand all the contents of this Policy, and make choices that you think are appropriate.

1. How We Collect and Use Personal Information
2. How we use cookies and other similar technologies
3. Partners involved in the use of data, as well as the transfer and disclosure of personal information
4. How We Store Personal Information
5. How We Protect the Security of Personal Information
6. Managing Your Personal Information
7. Terms of Use for Minors
8. Revisions and Notices to the Privacy Policy
9. Contact Us

1. How We Collect and Use Personal Information

We will collect the information you voluntarily provide when you use the services and collect the information generated during your use of the functions or services through automated means in the following ways:

1.1 Registration, Login

a.ECO-Link is an IoT application client, which needs to be used with the "gateway" (hardware) and equipment (equipment refers to the actual hardware that conforms to the ZigBee protocol or DALI protocol or other IoT communication protocols such as lamps, switches, sensors, etc.) that we sell 。 There is only one master account and multiple sub-accounts on the gateway, and the sub-account can only be created by the master account, so the user does not need to register an account, and the account does not involve the user's personal mobile phone number, and the default master account existing on the gateway can directly log in to the default master account existing on the gateway to use this product and related services.

b. The login process requires the presence of a gateway and the mobile phone and the gateway in the same intranet, ECO-Link is mainly used for data communication with the gateway, and this process does not involve the transmission of the user's personal information (mobile phone number, SMS and other private content).

1.2 Gateways and Devices

1.2.1 Search for gateways and devices

a. Before you add or search for gateways and devices (lights, switches, sensors, etc.), you need to make sure that the mobile phone and the gateway are on the same intranet, so we will ask you to authorize the location information and WiFi status. If you refuse to provide the authorization, you will not be able to use this function, but it will not affect your normal use of other functions of ECO-Link.

b. We will detect the WiFi name of your mobile phone currently connected in the background state to ensure that the mobile phone and the gateway are in the same internal network, so as to ensure that the APP can control the lights and other devices normally

1.2.2 Change Regions and Scenarios

a.When you need to change or update the picture of an area or scene, we will ask you to authorize the camera and album permissions. If you refuse to provide the authorization, you will not be able to use this function, but it will not affect your normal use of other functions of ECO-Link.

1.3 Operations and Security Operations/Assurance

1.3.1 Operation and security functions

We are committed to providing you with safe and reliable products and use environments, and providing high-quality and reliable services is our core goal. In order to maintain the normal operation of our services and protect the legitimate interests of you or other users or the public from losses, we will collect the necessary information to maintain the safe and stable operation of our products or services.

1.3.2 Device Information and Log Information

a. In order to ensure the safe operation, quality and efficiency of the software and services, we will collect your hardware model, system version number, and device identifier (such as IMEI, Android ID, OAID, IMSI, etc.).ICCID, MEID, iOS such as IDFV, IDFA; Different identifiers will differ in terms of expiration date, whether they can be reset by the user, and how to obtain them), network device hardware address (MAC address), IP address, Bluetooth (Bluetooth), software version number, network access mode, type, status, network quality data, operation, use, and service logs.

b. In order to prevent malicious programs and necessary for security operations, we collect information about installed applications or running processes, overall operation, usage and frequency of applications, application crashes, overall installation usage, performance data, and application sources.

c. We may use your device information, service log information, and information that our affiliates and partners can share with your authorization or in accordance with the law to judge, detect, and prevent security incidents.

1.4 Exceptions to Obtaining Authorization and Consent

Please understand that in the following circumstances, in accordance with laws and regulations and relevant national standards, we do not need to obtain your prior authorization and consent for the collection and use of your personal information:

a. In connection with our performance of our obligations under laws and regulations;

b. directly related to national security and national defense security;

c. directly related to public safety, public health, or major public interests;

d. directly related to criminal investigation, prosecution, trial and judgment enforcement;

e. For the purpose of protecting the life, property and other major legal rights and interests of you or other individuals, but it is difficult to obtain the authorization and consent of the individual;

f. Personal information that you disclose to the public;

g. Your personal information is collected from legally and publicly disclosed information, such as legitimate news reports, government information disclosure, and other channels;

h. Where it is necessary to conclude or perform a contract at the request of the Personal Data Subject;

i. It is necessary to maintain the safe and stable operation of the software and related services, such as discovering and disposing of faults in the software and related services;

j. Necessary for lawful news reporting;

k. When it is necessary for academic research institutions to carry out statistical or academic research based on the public interest, and when the results of academic research or descriptions are provided to the public, the personal information contained in the results is de-identified;

l. Other circumstances stipulated by laws and regulations.

In particular, you are reminded that if the information cannot be used alone or in combination with other information to identify you, it is not your personal information in the legal sense; When your information can be used to identify you as an individual, either alone or in combination with other information, or when we combine data that we cannot create an association with any specific personal information with other personal information, such information will be treated and protected as your personal information in accordance with this Privacy Policy during the combined use.

2. How we use cookies and other similar technologies

Cookies and similar technologies are commonly used on the Internet. When you use related services, we may use relevant technologies to send one or more cookies or anonymous identifiers to your device to collect and store information when you access and use this product. We promise not to use cookies for any purpose other than those described in this Privacy Policy. We use cookies and similar technologies primarily to enable the following functions or services:

2.1 Ensure the safe and efficient operation of products and services

We may set authentication and security cookies or anonymous identifiers that allow us to confirm whether you are logging in to the Services securely or if you have experienced theft, fraud, or other illegal activity. These technologies also help us improve service efficiency, login and responsiveness.

2.2 Erasure of cookies

Most browsers provide users with the ability to clear the cache data of the browser, which you can do in the browser settings. If you do so, you may not be able to use the services or functions provided by the Company that rely on cookies due to these modifications.

3. Partners involved in the use of data, as well as the transfer and disclosure of personal information

3.1 Partners involved in the use of data

3.1.1 Principles

a. Principle of legality: Where data use activities are involved in the process of cooperation with the Partner, they must have a lawful purpose and comply with the legal basis prescribed by law. If the Partner's use of the information no longer complies with the principle of lawfulness, the Partner shall no longer use your personal information, or use it after obtaining the corresponding lawful basis.

b. Principle of Legitimacy and Minimum Necessity: The use of data must have a legitimate purpose and should be limited to what is necessary to achieve the purpose.

c. Principle of security prudence: We will carefully assess the purpose of our partners' data use and sharing information, conduct a comprehensive assessment of the security guarantee capabilities of these partners, and require them to comply with the cooperation legal agreement. We will strictly monitor the security of the software tool development kit (SDK) and application programming interface (API) that our partners obtain information to protect data security.

ECO-Link is connected to the third-party SDK directory

com.google.android.material Android UI庫,用於渲染介面
com.makeramen:roundedimageview Android 圖片裁剪庫，用於裁剪圖片
com.github.PhilJay:MPAndroidChart Android 圖表庫，用於顯示燈具電量統計資訊

3.2 Transfers

As our business continues to develop, we may carry out mergers, acquisitions, and asset transfers, and your personal information may be transferred as a result. In the event of the aforesaid changes, we will require the successor to continue to perform the obligations of the personal information processor in accordance with laws and regulations and security standards not lower than those set forth in this Privacy Policy, and if the successor changes the original processing purpose and processing method, we will require the successor to obtain your authorization and consent again.

3.3 Publicity

a. We will not publicly disclose your information unless we comply with national laws and regulations or obtain your consent. When we publicly disclose your personal information, we will adopt security protection measures that comply with industry standards

3.4 Personal information that is exempted from consent to be provided or publicly disclosed in accordance with the law

Please understand that in the following circumstances, in accordance with laws, regulations and national standards, we do not need to obtain your authorization and consent to provide and publicly disclose your personal information to our partners:

a. It is necessary for the conclusion and performance of a contract to which you are a party, or for the implementation of human resources management in accordance with the labor rules and regulations formulated in accordance with the law and the collective contract signed in accordance with the law;

b. Necessary for the performance of a statutory duty or obligation;

c. directly related to national security and national defense security;

d. directly related to criminal investigation, prosecution, trial and judgment enforcement;

e. It is necessary to respond to a public health emergency, or to protect the life, health and property safety of natural persons in an emergency;

f. Conduct news reporting, public opinion supervision, and other acts for the public interest, and process personal information within a reasonable scope;

g. Processing your personal information that you have disclosed on your own or that has been lawfully disclosed in accordance with relevant laws and regulations;

h. Collecting personal information from legally and publicly disclosed information;

i. Other circumstances provided for by laws and administrative regulations.

4. How we store personal information

4.1 Storage Location

In accordance with the provisions of laws and regulations, we will store your personal information collected and generated in the course of domestic operations within the territory of the Republic of China. At present, we will not transfer the above information overseas, and if we do transfer overseas, we will strictly abide by the relevant laws and regulatory policies of Taiwan, and will comply with the relevant national regulations or obtain your consent.

4.2 Storage period

We will only retain your personal information for as long as is necessary for the purposes for which we provide ECO-Link and its services, such as:

Mac Address of the gateway you purchased: When you use your mobile phone to search for and add a gateway, we need to keep the MacAddress of the gateway so that we can provide you with normal services.

Devices you purchase (lamps, switches, etc.): When you use your mobile phone to search for and add devices, we will report and store information such as the power consumption and status of the device, so that you can know the power consumption and status of the device in real time.

5. How we protect the security of personal information

5.1 We attach great importance to the security of your personal information and will strive to take reasonable security measures (including technical and administrative aspects) to protect your personal information and prevent the personal information you provide from being improperly used or accessed, publicly disclosed, used, modified, damaged, lost or leaked without authorization.

5.2 We will use encryption technology, anonymization and related reasonable and feasible means not inferior to those of industry peers to protect your personal information, and use security protection mechanisms to prevent your personal information from being maliciously attacked.

5.3 Although the above-mentioned reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious means that may exist, it is impossible to ensure 100% security of information in the Internet industry, even if we do our best to strengthen security measures, and we will try our best to ensure the security of the personal information you provide to us.

5.4 You acknowledge and understand that the system and communication network you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal information to others.

6. Manage your personal information

We attach great importance to the management of your personal information, and do our best to protect your rights to access, copy, correct, supplement, delete, withdraw consent, cancel account, complain and report, and set up privacy functions related to your personal information, so that you have the ability to protect your privacy and information security.

6.1 Change or revocation of the scope of authorization

6.1.1 Change or revoke sensitive permission settings

You can turn off the relevant permissions in the system of the device itself, change the scope of consent, or withdraw your authorization. Once the consent is withdrawn, we will no longer collect information related to these permissions.

6.1.2 Change or withdrawal of authorized processing

After you withdraw your consent or authorization, we will not be able to continue to provide you with the functions and services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the processing of personal information previously carried out by the Company based on your authorization.

6.2 Your Rights to Your Personal Information

6.2.1 Access and correct personal master account information

You can view and change your avatar and password, and you can edit it in ECO-Link - "Settings" - "Admin".

6.2.2 Check the device and gateway information

You can view and modify your device and gateway information, and you can edit it in ECO-Link - "Settings" - "Gateway Edit".

6.3 Deleting/Destroying Accounts

If you want to delete and destroy your account, you can go to ECO-Link - "Settings" - "Gateway Edit" - "Factory Reset", and your account will be destroyed and cannot be restored after the gateway is restored.

6.4 Access to Privacy Policy

You can log in to the screen when you use the app for the first time, or after adding a gateway login“Set up”-“Privacy settings”page to view this Privacy Policy in its entirety or by adoptionwww.neotroni.comView this Privacy Policy in its entirety on the website.

7. Minors Clause

a. If you are a minor under the age of 18, you should read and agree to this Privacy Policy under the supervision and guidance of your parents or other guardians before using ECO-Link and related services.

b. If you are the guardian of a minor under the age of 14, you should read and agree to this Privacy Policy for your ward before using ECO-Link and related services.

c. We protect the personal information of minors in accordance with the provisions of relevant national laws and regulations, and will only collect, use, store, share, transfer or disclose the personal information of minors as permitted by law, with the explicit consent of parents or other guardians, or as necessary for the protection of minors; If we become aware that we have collected personal information from minors without prior verifiable parental consent, we will try to delete the relevant information as soon as possible.

d. If you are the guardian of a minor, if you have any questions about the personal information of the minor under your guardianship, please contact us through the contact information disclosed in this Privacy Policy.

8. Revisions and Notices to the Privacy Policy

a. In order to provide you with better services, ECO-Link and related services will be updated and changed from time to time, and we will revise this Privacy Policy from time to time, which will form part of this Privacy Policy and have the same effect as this Privacy Policy, and without your explicit consent, we will not reduce your rights under the currently effective Privacy Policy.

b.After this Privacy Policy is updated, we will publish the updated version on ECO-Link and through the official website (www.neotroni.com) announcements or other appropriate means to remind you of the updated content so that you can keep abreast of the latest version of this Privacy Policy.

9. Contact us

If you have any questions, comments or suggestions about the content of this Privacy Policy, you can call our contact number(04) 25679167 or www.neotroni.comsite"Get in touch with us"Get in touch with us.